Shipping Policy

Effective Date: 01/04/2026
Website: www.rasayur.com
Business Name: Vistara Ventures LLC

This Shipping Policy explains how orders are processed, shipped, and delivered worldwide.

1. Order Processing Time

All orders are processed within 1 business day after payment confirmation.

Orders are not processed on Sundays or public holidays.

2. Shipping Coverage

We offer worldwide shipping.

3. Estimated Delivery Time
Standard Delivery: 5–15 business days worldwide

Delivery timelines may vary due to logistics or customs.

4. Shipping Charges
Calculated at checkout
Free shipping may be offered on promotions
5. Customs, Duties & Taxes

International orders may be subject to customs duties and taxes.
These charges are the responsibility of the customer.

6. Order Tracking

Tracking details will be shared via email after shipment.

7. Incorrect Address

We are not responsible for delivery issues due to incorrect address details.
Additional charges may apply for re-shipping.

8. Delays

We are not liable for delays caused by courier services, customs, or external factors.

9. Lost or Damaged Packages

Report issues within 48 hours of delivery with proof.
We will assist in resolution.

10. Delivery Guarantee

If your order is lost in transit or not delivered within the estimated timeframe, you may be eligible for a replacement or refund, subject to verification.

Conditions:

Order must not be marked as delivered
Address must be correct
Customs delays are not eligible
Report within 7 days of expected delivery
11. Contact Information

Vistara Ventures LLC
Email: info@rasayur.com

Website: www.rasayur.com