Effective Date: 01/04/2026
We want you to have a smooth shopping experience with Rasayur.
Returns
Due to the nature of our products, we do not accept returns on opened or used items.
Returns may be accepted only if:
The product is damaged during transit
The wrong item was delivered
Refunds / Replacements
If eligible, we offer:
Replacement product, or
Refund to original payment method
Conditions
Issue must be reported within 48 hours of delivery
Proof (photos/videos) is required
Product must be unused and in original packaging
Non-Refundable Situations
Incorrect address provided
Customs delays or refusal
Minor packaging variations
Contact
Email: info@rasayur.com